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Mago Hair UK
  • HOME
  • ACADEMY BOOKING
  • MAIN SITE
  • PURCHASE HAIR EXTENSIONS

Terms & Conditions

1. Interpretation
1. In these conditions the following words shall have the following meanings:
2. “Mago Accredited Stylist” (MAS) means the person who buys the Goods or Services from Mago Hair UK Ltd
3. “Goods” means any goods Mago Hair UK Ltd agree to supply to the MAS under the terms of the Contract , this includes any instalment of the goods or part(s) of them.
4. “Contract” means any contract between the MAS and Mago Hair UK Ltd, for the sale and purchase of the Goods, which incorporates these conditions.
5. “Slippage” or “fallout” means any loss of extension which occurs after being incorrectly applied to the hair.
6. Any reference to any statute or statutory provision refers to its most recent version
7. Headings are only used for convenience.

2. Applying These Condition

1. The Contract will be on these conditions only, unless there is a written variation agreed between the MAS and Mago Hair UK Ltd
2. The Purhase Order is an offer to buy the Goods from Mago Hair UK Ltd under these conditions.
3. Confirmation of the Purchase Order is Mago Hair UK Ltds acceptance of that offer.

3. Delivery
1. Delivery of the Goods will be to the address registered by the MAS only.
2. Any delivery date given is an estimate.
3. Unless these conditions state otherwise, Mago Hair UK Ltd are not liable for any loss, costs,damages, charges or expenses caused by any delay in delivery.
4. If Mago Hair UK Ltd are not able to deliver the Goods because delivery is not accepted or no-one is available to accept delivery, then:
i. all risk in the Goods will pass to the MAS;
ii. the Goods will be deemed to have been delivered; and
iii. Mago Hair UK Ltd may store the Goods until they can be re-delivered and the MAS will be liable for any costs arising from this

4. Non-Delivery

1. Mago Hair UK Ltd shall not be liable for any proven non-delivery unless it is reported it within 5 days of the date when the Goods should have arrived.
2. Mago Hair UK Ltd liability for any proven non-delivery is limited to replacing the Goods within a reasonable time, or issuing a credit note.

5. Price

1. All prices are quoted in British Pounds Sterling.
2. The price for the Goods is the price shown on the price list. This prices stated will exclude VAT and the cost of delivery.

6. Defects
1. Nothing in these terms affects your statutory rights
2. Mago Hair UK Ltd will not be liable for any defects of the Goods unless:
i. The MAS informs Mago Hair UK Ltd of the defect within 3 working days of delivery
ii. Mago Hair UK Ltd are given a reasonable opportunity of examining the Goods and, if requested, the MAS return the Goods to Mago Hair UK Ltd at their expense for examination (if Mago Hair UK agree that the Goods are defective, the expense will be refunded).
3. Mago Hair UK Ltd shall not be liable for any defect if:
i. The MAS use the Goods after reporting the defect; or
ii. the defect arises through misuse, or inappropriate storage, of the Goods; or
iii. The MAS alters or repairs the Goods without written consent from Mago Hair UK Ltd.
4. if any of the Goods are defective, Mago Hair UK Ltd shall either repair or replace them (or the defective part) or refund the price provided that, on request, the MAS returns the Goods (or the defective part). The cost of returning the Goods will be refunded.
5. If Mago Hair UK comply to these conditions, Mago Hair UK Ltd shall have no further liability for any defects.

7. Right to Cancel

1. If the MAS wishes to cancel the Purchase Order, Mago Hair UK Ltd must be notified in writing within 2 working days from date of order
2. If the MAS wishes to return Goods, they must be returned at their expense. The Goods must be returned unopened, with original packaging intact. On the satisfactory receipt of the Goods, Mago Hair UK Ltd will refund the price paid for the Goods. Shipping/delivery costs will not be refunded.
3. Cancellation of Mago Hair Academy booking must be made in writing within two weeks of the Academy date. Cancellations made with in 2 weeks of the Academy can not be refunded.
4. Mago Hair UK Ltd, reserve the right to cancel or change the date of any training if capacity is not met.




8. Force Majeure

1. If Mago Hair UK Ltd are prevented from, or delayed in, carrying on our business due to circumstances beyond our reasonable control, Mago Hair UK Ltd may defer delivery or cancel the Contract or reduce the volume of the Goods sent to the MAS (without liability to the MAS). Such circumstances include, acts of God, government actions, war, national emergency, riot, civil commotion, fire, explosion, flood, epidemic, lock-outs, strikes, other labour disputes, or inability or delay in obtaining supplies of materials.
2. If the circumstance in question continues for a continuous period of more than 10 days, the MAS can give written notice to end the Purchase Order.

11. General

1. Each of the rights or remedies under the Contract is without prejudice to any of our other rights and remedies whether under the Contract or not.
2. If any provision of the Contract is found to be wholly or partly illegal, void, voidable, unenforceable or unreasonable, then it shall be deemed severable. The remainder of that provision and the remaining provisions shall continue in full force and effect.
3. Any failure or delay by Mago Hair UK Ltd in enforcing any part of the Contract will not be taken as a waiver of any of our rights.
4. If Mago Hair UK Ltd ignore any breach of any part of the Contract by You, this does not mean that We will allow any further breach and it will not affect the other terms of the Contract.
5. The Contract is governed by English law and the parties submit to the exclusive jurisdiction of the English courts.
6. Nothing in these Conditions shall create any rights for third parties under the Contracts (Rights of Third Parties) Act 1999.
7. No responsibility can be accepted by Mago Hair UK Ltd for a customer’s lack of suitability for use of any of the Goods or for their overall suitability to wear hair extensions
8. Mago Hair UK Ltd are not responsible for any “slippage” or “fall out” of the extension which will occur if not applied correctly and in line with the training.

12. The Mago Accredited Stylists Responsibilities
1. the MAS shall not allow Mago Hair Extensions to be applied to a client by any other person who has not received the training and is therefore not qualified to work with Mago Hair extensions. If the MAS fails to do so, Mago Hair UK LTD may (without prejudice to any other rights it may have):
i. terminate this agreement in whole or in part without liability to the Mago Hair Representative
ii. refuse to accept any subsequent purchase orders which the MAS attempts to make;
iii. hold the MAGO accountable for any loss and additional costs incurred
2. co-operate with Mago Hair UK LTD in all matters relating to the Services;
3. provide the Services in accordance with all applicable laws and regulations;
4. ensure that the MAS uses reasonable skill and care in the performance of the Services;
5. observe all health and safety rules and regulations and any other security requirements that apply at the premises;
6. notify Mago Hair UK LTD as soon as it becomes aware of any health and safety hazards or issues which arise in relation to the Services and which may affect the performance of the Services; and
7. obtain, and at all times maintain, all necessary licences and consents and comply with all relevant legislation in relation to the Services

13. Mago Hair UK Ltd Responsibilities
1. Mago Hair UK Ltd shall provide reasonable co-operation with the MAS in all matters relating to the Services;
2. provide a reasonable level of responsiveness to the MAS requirements and communications;
3. review the Services provided by the MAS when required

14. Quality of Services
1. the MAS warrants to Mago Hair UK Ltd that they will perform the Services with reasonable care and skill and in accordance with the training and generally recognised commercial practices and standards;
2. the Services will conform with all descriptions and specifications provided to the MAS

15. The Indemnity
1. The MAS shall indemnify and hold Mago Hair UK LTD harmless from all claims and all direct, indirect or consequential liabilities (including loss of profits, loss of business, depletion of goodwill and similar losses), costs, proceedings, damages and expenses (including legal and other professional fees and expenses) awarded against, or incurred or paid by MAS as a result of or in connection with:
2. any alleged or actual infringement, whether or not under English law, of any third party's Intellectual Property Rights or other rights arising out of the use or supply of the products of the Services; or
3. any claim made against the MAGO in respect of such liability, loss, damage, injury, cost or expense was caused by, relates to or arises from the provision of the Services as a consequence of a breach or negligent performance or failure or delay in performance of this agreement by the MAS
4. During the term of this agreement and for a period of 6 years thereafter, the MAS shall maintain in force, with a reputable insurance company, Public and Product Liability Insurance and insurance in an amount not less than £1,000,000 and shall, on Mago Hair UK Ltd request, produce both the insurance certificate giving details of cover and the receipt for the current year's premium for both
16. Confidentiality and Mago Hair UK property
The MAS shall keep in strict confidence all technical or commercial know-how, specifications, inventions, processes or initiatives which are of a confidential nature and have been disclosed to the MAG by Mago Hair UK LTD, its employees, agents, consultants, and any other confidential information concerning Mago Hair UK Ltd business or its products which the MAS may obtain. The MAS shall restrict disclosure of such confidential material to such of its other employees, agents, consultants or subcontractors as need to know it for the purpose of discharging the MAS obligations to Mago Hair UK LTD, and shall ensure that the MAS team and all other employees, agents or subcontractors are subject to obligations of confidentiality corresponding to those which bind the MAS.
17. Termination
1. Mago Hair UK may terminate this Agreement at any time by providing 60 days written notice to the Mago Accredited Extensionist
2. Without prejudice to any other rights or remedies which the parties may have, either party may terminate this agreement without liability to the other immediately on written notice if:

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